Cyber Security Analyst, Metrics

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.

Working across the full Cyber Security function, the role defines and matures meaningful performance metrics to assess the effectiveness of detective and protective controls, identify emerging risks and trends, and support data-led decision making at both operational and senior leadership levels.

By ensuring security performance is measurable, transparent, and aligned to organisational risk appetite and regulatory expectations, this role directly enables continuous improvement of the organisation's security posture.

Success requires strong analytical capability, commercial awareness, and the ability to translate complex technical data into clear, credible insights for a wide range of stakeholders

• Collect, aggregate, and manage cyber security telemetry and metrics from across security tools, platforms, and processes.
• Analyse security data to identify trends, emerging risks, control effectiveness, and improvement opportunities.
• Produce clear, accurate, and timely reports for both technical teams and senior stakeholders.
• Provide insight-led recommendations to enhance detective and protective security controls
• Support risk and compliance activities through evidence-based metrics and analysis.
• Track progress against cyber initiatives, control enhancements, and assurance actions to ensure measurable outcomes., Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Do you have experience in Tableau?, * Ability to define meaningful security metrics that drive insight rather than activity reporting, aligned to KPIs and business goals.

• Strong analytical skills with the ability to identify trends, risks, and improvement opportunities from complex data sets.
• Experience producing high-quality reports, dashboards, and presentations tailored to different audiences.
• Ability to translate technical security data into clear, actionable business insight.
• Strong stakeholder engagement skills with a proven ability to build trusted working relationships.
• Knowledge of data visualisation or reporting tools such as Power BI, Tableau, Service Now and operational databases.
• Strong understanding of cyber security principles, controls, and operating models.
• Experience working within a Cyber Security Governance, Risk & Assurance function.
• Familiarity with industry frameworks and standards such as ISO/IEC 27001, NIST CSF, NIST 800-53, or similar.

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow., As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.