Associate Network Analyst

Lighthearted Ai
Basingstoke, United Kingdom
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote
Basingstoke, United Kingdom

Tech stack

Amazon Web Services (AWS)
Cloud Computing
Python
Ansible
Wide Area Networks
Data Logging
Network Routers
Load Balancing
Computer Network Operations
Firewalls (Computer Science)
Juniper
Cisco networks
ServiceNow

Job description

As a member of Global Network Operations Centre (GNOC) team, the Associate Network Analyst will perform shift work to detect, mitigate or notify and elevate network issues. They have the primary responsibility for managing and responding to Network, Hardware and external..., A leading financial technology firm in Basingstoke is seeking an Associate Network Analyst to manage and respond to network issues. You will monitor incidents and ensure timely communication throughout the process. The ideal candidate should have a Bachelor's degree or..., We are working with a leading global law firm to hire a remote working Conflicts Analyst. In this role, you will be part of a sophisticated, international risk and compliance function, ensuring the firm manages legal and commercial conflict risks across an expansive global..., A leading global payments technology company in Basingstoke is seeking an Associate Network Analyst to join their Global Network Operations Centre. This role involves monitoring network issues, managing incidents, and ensuring client connectivity. Candidates should have a..., A leading payments technology company is seeking an Associate Network Analyst in Basingstoke. The role involves monitoring network issues and adhering to incident management processes. Candidates should have a Bachelor's degree or relevant experience, coupled with..., A leading payment technology company in Basingstoke is seeking an Associate Network Analyst to manage network operations and respond to various incidents. The candidate should possess a Bachelor's degree or equivalent experience, along with essential skills in...

Requirements

Job Description As a member of Global Network Operations Centre (GNOC) team, the Associate Network Analyst will perform shift work to detect, mitigate or notify and escalate network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires a basic understanding of how logical and physical connectivity issues can affect transaction quality of Visa Clients. You will be able to explore many latest technologies that support the Visa Operations, such as SD-WAN, Cloud, and various Payment products, services.Essential FunctionsAbility to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per the documented process.Follow documented support procedures, managing each issue to a resolution or passing over to the next shift to maintain established service levels.Track, update, and resolve all assigned incident, change, problem tickets in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Properly escape to support groups based on criticality and exposure.Basic understanding of all Visa-proprietary as well as industry-standard tools to support monitoring and response for client and Visa brand issues.This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.Qualifications Basic QualificationsBachelor's degree, OR 3+ years of relevant work experienceGood common sense and analytical mindset, good time management and attention to details when documenting incident handling progress.Basic understanding of routers, switches, firewalls, load balancers, cloud technology.Basic knowledge of Cisco and Juniper Networks devices with hands-on experience of logging in to those devices.Basic knowledge of ServiceNow or other incident and change management system.Excellent verbal, written communication, organisational skills, ability to prioritise a constantly changing workload.Preferred QualificationsPreferred: Cisco CCNA, Juniper JNCIA, AWS, ITIL certification.Desirable: Any experience of network automation, especially Python, Ansible based.Desirable: Previous experience in Network Operations.Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and

About the company

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the..., OverviewVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to..., Job Description SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes..., Inspired is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate..., About Grant Thornton Grant Thornton is one of the world's leading professional services networks with member firms in over 150 countries, 80,000 people and global revenues of $8.5bn. Member firms offer audit, tax, and advisory services to privately owned companies,..., Beach Baker is delighted to be working with a leading consultancy to recruit a senior-level Building Surveyor for their Bristol office. This is a strategic growth appointment - not a replacement - offering the opportunity to play a pivotal role in the company's expansion..., CRISIL Global Research & Analytics (GR&A) is the largest and top-ranked provider of high end research and analytics services to the world's leading commercial and investment banks, insurance companies, corporations, consulting firms, private equity firms and asset..., About Grant Thornton Grant Thornton is one of the world's leading professional services networks with member firms in 150 markets, 80,000 people and global revenues of $8.5bn. Member firms offer audit, tax, and advisory services to privately owned companies, publicly...

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