IT Change Manager
Airswift
Brussels, Belgium
6 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Remote
Brussels, Belgium
Tech stack
Data analysis
Configuration Management
Systems Development Life Cycle
Power BI
Software Engineering
Software Requirements Analysis
Tableau
Job description
- Execute risk management activities - identifying risks, assessing impact, defining mitigation strategies, and reporting insights.
- Support requirements definition using standard elicitation and documentation techniques.
- Establish and operate configuration management processes for Configuration Items (CIs), ensuring secure classification, auditing, and accuracy.
- Manage change control end?to?end: assess, analyse, document, implement, and track change requests.
- Maintain and configure change management and automation tools to support lifecycle reporting and governance.
- Apply Software Development Life Cycle and System Development Life Cycle concepts to guide change implementation.
- Execute routine IT service changes, producing schedules and time estimates.
- Perform data analysis to assess change impact, track KPIs, and support evidence?based decisions (Power BI/Tableau affinity valued).
Requirements
- Bachelor's degree + 2 years experience in IT change management.
- Minimum 2 years managing change requests through full lifecycle.
- ITIL certification.
- Strong analytical skills, excellent communication, stakeholder influence experience.
- Experience training end?users on new systems or processes.
- NATO country citizenship + NATO Secret or UK Security Check clearance.
- Fluent in English.
