PSO - Information

Location: Birmingham - Hybrid Work Pattern 2 days on Site a week Contract Type: 6 Months

About the Role

Hays are currently recruiting for an experienced Job Information & Evaluation Support Officer to join a high-profile programme on an interim 6-month contract.

In this pivotal role, you will work at the centre of a large-scale job evaluation programme, gathering high-quality job information from managers and employees. Your work will enable fair, transparent and accurate job evaluations that help shape the future organisational structure.

This role requires a proactive, organised and people-focused individual who is confident in engaging with stakeholders and maintaining momentum in a fast-paced project environment.

Key Responsibilities

Engagement & Information Gathering

• Initiate and maintain proactive contact with managers and employees to obtain accurate, complete and high-quality job information.
• Provide clear guidance on completing job descriptions, person specifications and preparation for JDQs.
• Ensure consistency of messaging, approach and expectations across the organisation.

Coordination & Communication

• Work in partnership with Job Evaluators to plan briefings, JDQ workshops and key touchpoints.
• Chase progresses throughout the evaluation cycle to ensure deadlines and targets are achieved.
• Coordinate meetings, document actions, monitor delivery and keep all stakeholders fully updated.

Quality Assurance & Data Management

• Quality - assure all submitted information to reduce delays and minimise Requests for Additional Information (RFAIs).
• Maintain accurate and well-organised project documentation, ensuring all evidence is stored in an auditable format.
• Update RoleMapper, OneNote and other tracking tools as required.

Reporting & Performance

• Provide weekly performance updates to the Programme Liaison and Performance Lead, highlighting risks, delays or concerns.
• Escalate emerging issues to Senior Job Evaluators promptly and appropriately.

Teamwork & Stakeholder Support

• Build strong, supportive relationships with a wide range of stakeholders.
• Support the wider Job Evaluation Team to ensure collective success within a high-pressure, high-profile programme of work.
• Contribute positively to a collaborative, target-driven team culture.

About You

We are looking for someone who is:

• Highly organised and detail-oriented, with the ability to manage multiple tasks and deadlines.
• Confident, engaging and communicating with stakeholders at all levels.
• Motivated by targets and able to maintain momentum in a fast-paced environment.
• A strong team player with a commitment to high-quality outcomes.
• Experienced in HR, job evaluation or project-based information-gathering roles (desirable but not essential).

How to Apply

This is a fantastic opportunity to contribute to one of the Council's most important programmes.

To apply, please send your updated CV.

#4780314 - Gemma

• Highly organised and detail-oriented, with the ability to manage multiple tasks and deadlines.
• Confident, engaging and communicating with stakeholders at all levels.
• Motivated by targets and able to maintain momentum in a fast-paced environment.
• A strong team player with a commitment to high-quality outcomes.
• Experienced in HR, job evaluation or project-based information-gathering roles (desirable but not essential).