Security Operations Specialist
Role details
Job location
Tech stack
Job description
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK basedLocation: UK (Field-based with national travel)Division: Tyres Technical ServicesContract: Full-time, PermanentSalary: £70k to £90k base with fantastic company benefitsAbout the RoleThis is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one of the worlds most respected mobility brands.As Technical Customer Services Manager, you will oversee technical training, warranty management, product performance monitoring, fleet and dealer audits, and high-level engineering support. You will also act as our clients technical spokesperson to government bodies, trade associations, media, and industry stakeholders.This role combines engineering expertise, commercial awareness, regulatory leadership, and strategic influence.Key ResponsibilitiesTechnical Services LeadershipDeliver and evolve the UK & Ireland Technical Services strategyProvide expert-level support to sales teams, fleets, dealers, and end usersSupport truck sales with product application, SLAs, fleet inspections, and dealer quality processesLead and develop a team of 9 technical professionalsTechnical Training & Tyre AcademyOversee the Tyre Academy training centre (Lutterworth/Rugby)Develop market-leading training programmesEnsure compliance with regulatory and company standardsWarranty & ComplianceLead full UK & Ireland warranty processManage product liability cases in line with:Consumer Rights ActSale of Goods ActDVSA recall procedures~ Produce KPI reports and performance analytics
Product Performance & InnovationLead product performance monitoringDeliver competitive benchmarking insightsProvide field data to R&DSupport digital tyre solutions and fuel analytics innovationIndustry & Government LiaisonAct as primary technical contact for bodies such as:DVSANational Highways~ Contribute to regulatory and legislative discussions (TRWP, sustainability, tyre standards), Protection & Control Team Lead Location: United Kingdom - Hybrid working to the nearest office Salary: up to £90,000 + benefits (depending on previous experience) Position: Permanent Turner Lovell is recruiting for a Protection & Control Team Lead to join a growing..., Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a..., Programme Manager Location: Flexible / Remote (UK) Salary: Competitive Contract: Permanent A leading outsourcing and professional services company is seeking an experienced Programme Manager to deliver complex, high-impact programmes across our growing Pension Solutions...
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Requirements
What Were Looking ForEssential~ HND (or equivalent) in Mechanical Engineering~10+ years in technical services (tyre or automotive preferred)~ Deep understanding of tyre manufacturing, development, and regulations~ Experience managing:~ Warranty processes~ Technical audits~ Training programmes~ Technical support teams
Proven leadership of technical teamsExperience acting as a technical spokespersonLeadership CompetenciesOwnership & accountabilityResults orientationCross-functional collaborationQuality leadershipStrong decision-making & stakeholder communicationWhy Join?Lead all UK & Ireland technical operations for a global mobility leaderInfluence product performance, innovation and regulatory standardsHigh-visibility role engaging with R&D, sales, marketing, government and mediaShape the future of tyre technology and digital mobility solutionsJBRP1_UKTJ Similar jobs, Join to apply for theWorkshop Controllerrole atBrufau, Obiol, Moya & Asociados - BAC Engineerig Consultancy GroupBasingstokePermanent Full Time£26,000 - £35,000 OTE Competitive Salary (Uncapped)About The Role I'm looking for a proactive Workshop Controller to ensure smooth...
Benefits & conditions
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