ERP Support Analyst
Role details
Job location
Tech stack
Job description
no public transport available)Renishaw are undertaking an ambitious project to deploy a new ERP platform throughout the global subsidiary network, and we are seeking an enthusiastic Second Line ERP Support Analyst to join our applications support team.You will have commercial experience supporting ERP solutions (e.g., finance, supply chain, manufacturing, or order management modules) and working with business users to diagnose and resolve application issues.You will need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment.ResponsibilitiesEvaluate allocated incidents to determine root cause and apply appropriate system changes where needed.
Undertake configuration changes, master data fixes, workflows, security/roles, reports, etc.
Analyse and develop solutions for minor system change requests.
Act as an escalation point for Level 1 support and take ownership of more complex incidents and service requests.
Follow existing and author new procedures as needed.
Use the ITSM tool (ServiceNow) to track and update tickets., Our client, a dynamic and fast-growing organisation operating within the FMCG food and drink sector, is seeking a proactive and highly organised Sales & Operations Coordinator to support customer service excellence and end-to-end order management. This role offers an..., Job Role: Security Officer Working Hours: 42 hours per week - 4 on 4 off shift pattern, 7:00-19:00, 12 hour shifts Pay: £13.60 per hour Location: Gloucester Quays, St. Ann Way, Gloucester, GL1 5SH Reporting to: Operations Manager Overview An exciting opportunity has...
Requirements
Key requirementsHands-on experience as a support analyst, with a focus on ERP applications (e.g., finance, supply chain, manufacturing, or order management).
Ability to be flexible, multi-tasking and organise priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
Comfortable with Information Technology Service Management (ITSM) systems and processes.
Exceptional communication and interpersonal abilities, capable of collaborating effectively with
stakeholders/customers.
Desirable requirementsSQL knowledge.
Relevant ERP certifications (vendor or industry-recognised) are desirable.
Appreciation of Information Technology Infrastructure Library (ITIL)., A global logistics company is looking for a Logistic Analyst to join their team in Wotton, England. The ideal candidate will have a bachelor's degree and proven experience in international logistics, including cold chain logistics. Responsibilities include analyzing freight...
Benefits & conditions
£40,000 - £45,000
Salary up to £45,000 depending on experience Location Wotton-under-Edge, Gloucestershire Hybrid 2 days/week on site (please note, no public transport available) Renishaw are undertaking an ambitious project to deploy a new ERP platform throughout the global subsidiary..., £55,000
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IT Service Desk Apprentice
QA Limited £21,000, Salary up to £55,000 depending on experience Hybrid working 3 days / week on site (no public transport available) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE)..., Salary : Up to £46,000 depending on experienceHybrid working : 3 days onsite, 2 days from home (4.5 day working week, half day Fridays)Renishaw is a FTSE 250 engineering company with a proud history of delivering measurement, calibration and precision manufacturing...