IT Operations Associate
Role details
Job location
Tech stack
Job description
We are looking for an IT Operations Associate to join our team and support the smooth running of our IT function. This is a fixed-term role for a period of 12-15 months., Are you passionate about IT operations and enjoy working across teams to improve how technology is used day to day?
The post holder will assist the Senior IT Operations and Service Manager in supporting the overall IT function and coordinating operational IT activities. The post holder will support delivery of the IT roadmap, working closely with the Infrastructure and Applications teams, particularly around Microsoft 365 and collaboration tools.
The role includes supporting communications, training and stakeholder engagement to drive adoption across the organisation. You will also provide IT finance administration, including processing and tracking expenditure, and contribute to IT service reporting through the production of performance metrics and management information.
The successful applicant will:
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Support the development and rollout of the Microsoft 365 product suite to meet user and business needs.
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Identify and address training opportunities for staff in IT platforms, collaborating with Learning and Development colleagues.
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Ensure supplier purchase orders and invoices are processed within deadlines, supporting budget reporting and forecasting.
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Build and maintain strong relationships with suppliers, ensuring key milestones like licensing and product upgrades are met.
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Requirements
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Benefits & conditions
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
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30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
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Pension scheme.
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Flexible working arrangements.
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Career breaks and sabbaticals.
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Life assurance, season ticket loan, bike loan and many more.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
We have adopted a hybrid working approach which combines office and home working. Staff are currently required to attend the office for a minimum of 12 days per quarter, rising to 18 days per quarter from July 2026.
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