Product Owner

• Identifying opportunities to improve the service-led architecture of our core platform, improving scalability and resilience.
• Owning and prioritising the platform product roadmap, developing and refining backlogs, and ensuring alignment with customer and business value.
• Evaluating and managing all platform change requests and developing business cases for platform initiatives to support prioritisation decisions and demonstrate ROI.
• Defining KPIs and success metrics for these roadmap items to measure impact and value delivery.
• Acting as the key point of contact for platform stakeholders, managing stakeholder expectations and updates, and facilitating monthly roadmap review meetings with senior leadership teams.
• Managing stakeholder relationships across the business and collaborating with teams in Customer Service, Investments and Operations to develop innovative automations to improve customer experience and reduce operational toil.
• Creating technical specifications, as-is and to-be process maps, and UML diagrams to define solutions for complex platform challenges.
• Breaking down large-scale platform changes into small, testable increments, balancing scope and trade-offs to maintain delivery momentum.
• Incorporating AI tools into processes to improve efficiency, decision-making, and overall product outcomes.
• Managing JIRA administration including epic & story creation, task breakdown, sprint planning, and backlog refinement, and JIRA timeline.
• Leading 3 amigos, refinement, estimation and planning sessions to ensure the team has tasks to work on that are well-defined, estimated, and ready for development, aiming to refine 3 sprints ahead.
• Organizing and facilitating quarterly in-person planning days with the squad to align on priorities and objectives.
• Leveraging data to assess platform performance and identify areas for improvement.

You'll oversee a critical portfolio, supporting our Stocks and Shares (SIPP, GIA, ISA, JISA) and Cash products, focusing on integrations, automations and efficiency.

This involves working together to develop elegant solutions to tough problems, having a vision for efficiency, and a plan to deliver. In a small but ambitious team, a passion for delivering simple solutions to complex problems is essential., A leading financial services firm in Greater London is seeking an Associate AI Product Manager to support the development of core AI platform capabilities within Asset Management. The role involves collaborating with engineers and product leads, maintaining roadmaps, and..., A leading financial institution in the UK is seeking an Associate AI Product Manager to help build and scale AI platform capabilities. The role involves supporting the development of AI solutions, collaborating with various teams to ensure project success, and maintaining...

We value simplicity, communication, teamwork, trust, and confidence. To thrive in this role, you'll need:

• Proven experience in a similar platform development role as a product or platform owner or as a senior technical business analyst.
• An organised and detail-oriented mindset, with experience of managing the delivery of complex workstreams and identifying and managing dependencies across multiple teams and systems.
• Experience with microservices architecture, API design, and system-to-system integrations including API specifications and testing.
• Experience creating technical specifications, as-is and to-be process maps, and UML diagrams.
• Excellent written and oral communication skills with ability to document and explain complex requirements at varying levels of technical detail - from high-level business context for non-technical stakeholders to detailed technical specifications for development teams.
• Proficiency with SQL and database design principles.
• Experience managing user stories, epics, and tasks in an Agile/Scrum environment using JIRA.
• Ability to break down complex technical requirements into detailed, testable increments.
• Strong stakeholder management skills with experience presenting to senior leadership and ability to produce visual materials such as slide decks, diagrams and timelines for stakeholder meetings.
• Experience developing business cases and defining KPIs to measure success.
• Detailed understanding of how financial products and the systems that support them work.
• Experience in regulated industries, ideally financial services.
• Strong facilitation skills for refinement sessions, planning meetings, and workshops
• Experience with third-party integrations and vendor collaboration.
• Proficiency with modern product tools (e.g., JIRA, Miro, Confluence, Visio).

What Else We Value:

• Enthusiasm for running workshops to solve problems, map process flows, or optimise processes.
• Knowledge of investment operations processes including managing payment flows for deposits and withdrawals, maintaining ledgers, trading, settlement, asset custody, reconciliations and CASS compliance.
• Ability to identify and leverage AI-driven tools to optimise workflows and enhance decision-making.
• Understanding of lifecycle events for stocks and shares products (ISA, JISA, SIPP, GIA)
• Analytical skills to identify improvement opportunities through data.
• Experience using pseudo-code to support solution definition and refinement.
• Experience in a start-up environment.

If you're driven to aim high, deliver exceptional results, and have fun along the way, we'd love to hear from you!

• Up to £70,000 per year
• 24 days holiday a year and an extra day holiday for each full year with us (up to 28 days)
• Half day off on your birthday
• Flexible working in line with business needs
• Discretionary annual bonus based on company and individual performance

In today’s new world of fluid work, people want to be inspired by what they do and have the freedom to focus on what matters. Organisations need a dynamic, motivated workforce empowered by smart technology. As a leading European provider of integrated HR solutions, SD Worx turns HR into a source of value for their customers’ business and the people that work for them. SD Worx delivers HR solutions across the entire employee lifecycle, from paying employees to attracting, employing, rewarding and developing the talent who make businesses succeed. SD Worx powers performance through four core capabilities: software, outsourcing, consultancy and data-driven insights. 

SD Worx is the trusted leading European provider of end-to-end HR solutions for all organisations and workers. About 90,000 small and large organisations across Europe place their trust in the company and its +75 years' worth of experience. SD Worx calculates the salaries of approximately 5.7 million employees and ranks among the top five worldwide. The more than 7,500 employees operate in Belgium (HQ), Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mauritius, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. SD Worx achieved a consolidated revenue of EUR 1.058 billion in 2023.