Salesforce CRM Analytics (CRMA) Consultant

expectations and analytical innovations into the business to promote a culture of proactive, hypothesis-led analysis.The successful candidate will have significant insights and analytics leadership experience and possess a strong commercial instinct. There is a need for deep BI reporting expertise such as Power BI, Tableau as well as strong SQL literacy. The ideal candidate will be a strong people leader - a clear communicator, constructively challenging, with a customer and compliance mind and focussed on outcomes. They will also have a governance mindset and be able to build a strong partnership with Data Engineering. Key Responsibilities:1) Insight Strategy & Leadership- Define and own the organisation's insight and analytics strategy.- Build and lead a high-performing MI, reporting and analytics team.- Translate complex data into actionable recommendations.2) Performance Reporting & BI- Maintain a single source of truth for key performance metrics.- Deliver executive MI and narrative.- Build scalable self-serve dashboards.3) Commercial, Customer & Operational Insight- Partner with Commercial and Operations to improve performance.- Segment performance and diagnose drivers.- Lead forecasting, modelling and deep-dive analytics.4) Customer Outcomes & Regulatory Insight- Support good customer outcomes and early risk detection.- Provide evidence-based reporting to governance forums.5) Data Partnership & Governance- Define metric and reporting requirements.- Partner with Data Engineering without owning engineering delivery.- Maintain data-quality standards and controls.6) Process Management & Continuous Improvement- Establish reporting and analysis processes.- Drive automation and process optimisation.- Align processes to operational and audit standards.- Integrate AI tools as appropriate to improve delivery and capacity.Within the first 6-12 months, the successful candidate will have established trusted, reliable performance insight for senior leadership, embedding standardised definitions and reporting across the organisation. Their work will be visibly driving measurable impact-improving decision-making, strengthening performance, and elevating the role of insight in shaping the business.What's in it for you?25 days holiday, plus bank holidays. Rising to 28 based on length of service | Additional holiday purchase scheme | 1 charity day | 1 well-being day | Great pension! 5% Employee, 8% Employer | Simply Health cashback plan or AXA Exec (Self) | Life Assurance - x4 salary | Rewarding Staff Referral Scheme | Long Service Award | Enhanced Maternity & Paternity Pay Similar jobs, Head of Master Data Management (MDM) & Data Strategy Hybrid / Remote (UK or US) About the Role IRIS is seeking a strategic and commercially minded Head of Master Data Management (MDM) to own and evolve the integrity, governance, and global standardisation of core...

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Camino Search

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Head of Editorial (Factual Content)

Ultimate Asset

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Head of Customer Operations - Lancashire (Hybrid)

NST - Nova Source Technologies

Head of Customer Operations - Service Performance, Incident Management, Service Desk, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, ITIL, Lancashire (Hybrid - 3 days per week) £100,000 + 15% + Benefits This is a fantastic..., Lead Solution Architect (Data, Analytics and AI) Lead solution architect focuses on delivering high-quality, compliant, and scalable data/AI solutions. Responsibilities include developing offerings, sales support, and leading delivery teams. This role provides strategic..., Role: Salesforce CRM Analytics (CRMA) Consultant Location: Remote £70,000 - £95,000 + Bonus (DoE) I am working with boutique UK-based partner who are seeking an experienced Salesforce CRM Analytics (CRMA) Consultant to join their growing team, following several newly..., Data & Analytics Strategy Value Manager Location: Frimley; Surrey or Preston; Lancashire. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular roleSalary: Circa £80,000 depending on experienceWho..., Senior Analytics Consultant Fully Remote in The UK £60,000-£65,000 + Bonus + Shares/Equity I'm working exclusively with a fast-growing, self-funded analytics consultancy specialising in marketing effectiveness, digital insight and media performance; now in their 5th...

Head of Institutional Fundraising Fully Remote (UK-based) - Salary up to £65,000 + Benefits Sector: Not-for-Profit / Global Charity Are you an experienced senior fundraising leader (not-for-profit/charity background) with a passion for creating global impact? My client,...

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service).We are looking to appoint a Head of Insights & Analytics into the business, to lead the function responsible for turning data into better decisions, better performance, and better customer outcomes. This is a hands-on analytics and insight leadership role focused on MI, reporting and analysis. Main responsibilities of this role:The successful candidate will define the organisation's insights and analytics strategy whilst building and leading a high performing MI, reporting and analytics team. You will demonstrate thought leadership, acting as the organisation's authoritative voice on insight and analytics, and bring external market trends, regulatory, Job Description Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. Our portfolio of brands..., WHO WE AREWe're Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice,..., A leading financial services company located in England is looking for a Head of Insights & Analytics. You will be responsible for defining and leading the insights and analytics strategy, building a high-performing team and translating data into actionable recommendations....