Salesforce CRM Consultant

Senior Salesforce CRM Consultant- £58,000 (London) £53,500 (Remote) - Flexible (Remote Available)

The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society.

They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations.

What the Senior Salesforce CRM Consultant will be doing You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments.

• Scope projects and assist with other pre-sales activities
• Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings
• Provide technical support and assistance to users, ensuring that service agreement support targets are achieved.
• Support, develop and potentially line manage Consultants and Associates

You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders.

• In-depth knowledge of Salesforce system administration and product range
• Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems
• At least three years administering and designing Salesforce CRM systems
• Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements

• Salary of up to £58,000
• Flexible working arrangements
• Generous Holiday Allowances - 30 days PLUS bank holidays
• Employee assistance and training programmes