Helpdesk Coordinator
Role details
Job location
Tech stack
Job description
We're looking for a Repairs & Maintenance Helpdesk Coordinator to join our busy team. This is a hands-on role within a facilities and maintenance company, helping to keep engineers, jobs, and clients running smoothly. You'll be the first point of contact, responsible for logging jobs, scheduling engineers, liaising with subcontractors, and supporting the Account Manager. Reporting to the Operations Manager, the role involves day-to-day job coordination, scheduling, client communication, and following up on completed works. Key Responsibilities
- Answer incoming calls and manage the main inbox
- Log new jobs and schedule engineers
- Plan and coordinate engineers' daily workloads
- Arrange and confirm appointments with clients and tenants
- Monitor engineers throughout the day and provide updates to clients
- Confirm next-day jobs with engineers
- Order materials to help ensure first-time fixes
- Prepare and follow up on basic quotes
- Review completed jobs and arrange any follow-on work If this role is of interest, please contact #Fern at CV Bay on 0121 389 0023 #ENG1, We are seeking a proactive and customer-focused Helpdesk Operative to join our professional support team. In this key role, you will be the first point of contact for colleagues and clients, providing clear guidance, timely troubleshooting, and high-quality service across..., Resource Planner / Scheduling Coordinator (Engineering Appointments) Location: Maidstone Rate: £17.28 per hour Contract: 12-month contract (maternity cover) Working pattern: Fully onsite Morson Talent are recruiting on behalf of UK Power Networks for a Resource Planner /..., Facilities Helpdesk / CAFM Coordinator Warrington £13.47 p/h - 40 hours per week Temporary - 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk / CAFM Coordinator to...
Requirements
Job Description Are you proactive, organised, and confident juggling multiple tasks in a fast-paced environment? We are looking for a Scheduling Coordinator to join our Engineering Service Scheduling and Equipment Installations team, providing administrative and customer..., Are you proactive, organised, and confident juggling multiple tasks in a fast-paced environment? We are looking for a Scheduling Coordinator to join our Engineering Service Scheduling and Equipment Installations team, providing administrative and customer service support to..., A property maintenance company in Scotland is seeking a Helpdesk Coordinator/Administrator to manage the day-to-day scheduling of maintenance tasks. The ideal candidate will possess strong communication and computer skills, focusing on providing exceptional service to...
Benefits & conditions
Engineer Scheduler / Helpdesk Coordinator Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Basic Salary: £28,000 per year / Full-time / Permanent / 40-hour week Hours: Between 8am-5pm (flexible) / Office-based /..., Anabas Darlington Business Support CentreLocation: Darlington.Salary: £27,165 per annumHours: Full-time, permanent | Monday to Friday, 8:00am 5:00pmAt Anabas, our vision is simple: to deliver forward-thinking Facilities Management solutions with passion, providing a..., Job Description Junior Scheduler / Coordinator (Excellent Progression and Training)£30,000 - £35,000 + Full Industry Training + Future Progression into Project Management + Office Based + Monday-Friday + Free ParkingOffice Based: Commutable from Bristol, Saltford,...
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Facilities Helpdesk / CAFM Coordinator Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Warrington £13.47 p/h - 40 hours per week Temporary - 2 months We are currently recruiting on...
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