Director of Enterprise Systems

• Own and optimize the end-to-end Lead-to-Cash process spanning Marketing, Sales, Quoting, Contracting, Billing, Revenue Recognition, and Commissions.
• Serve as the primary business systems partner to Sales, Revenue Operations, Finance, and Marketing leadership, translating business needs into scalable system solutions.
• Lead, mentor, and develop a high-performing team of system administrators, developers, and analysts in a fast-paced SaaS environment.
• Define and execute the enterprise systems roadmap aligned to company growth targets and OKRs.
• Oversee architecture, configuration, and governance of the full Lead-to-Cash platforms ecosystem, including CRM, Revenue Cloud/CPQ, ERP, and connected applications.
• Manage bi-directional integrations between Salesforce, Sage Intacct, Odoo, the commissions tool, and marketing applications to ensure seamless data flow.
• Manage vendor relationships, license renewals, and contract negotiations for all enterprise applications.
• Build and manage the enterprise systems budget including licenses, implementation, and headcount.

Required:

• 7-10+ years of progressive experience in Enterprise Systems, Business Systems, or Revenue Operations within a SaaS or technology company.
• 3+ years in a leadership or people management role with direct reports.
• Proven experience owning and scaling enterprise systems at a company with $100M+ in ARR.
• Deep, hands-on expertise with Salesforce Revenue Cloud or Salesforce CPQ - this is a core, non-negotiable requirement.
• Demonstrated ownership of the full Lead-to-Cash process and a strong understanding of how each system supports it.
• Experience managing ERP and accounting systems such as Sage Intacct, Odoo, or comparable platforms.
• Track record of delivering complex, cross-functional system implementations and integrations on time and within budget.
• Experience with incentive compensation tools (e.g., Spiff, CaptivateIQ, Xactly) and marketing automation platforms (e.g., Marketo, HubSpot).

Technical:

• Salesforce Platform: Sales Cloud, Revenue Cloud, CPQ, Flows, Validation Rules, Permission Sets, Apex (conceptual), AppExchange evaluation and management.
• Salesforce Certifications preferred: Administrator, Advanced Administrator, CPQ Specialist, Revenue Cloud Consultant, or Platform App Builder.
• ERP & Finance Systems: Sage Intacct and/or Odoo configuration, data model understanding, and Finance workflow support.
• Integration & Middleware: Experience with iPaaS platforms such as Workato, MuleSoft, Boomi, or Zapier; REST/SOAP API fundamentals.
• Commissions Platforms: Configuration and plan implementation within tools such as Spiff, CaptivateIQ, or Xactly.
• Marketing Technology: Familiarity with Marketo, HubSpot, or equivalent platforms and their Salesforce CRM sync and lead routing workflows.
• Reporting & Analytics: Salesforce reports and dashboards; familiarity with BI tools such as Tableau or Looker is a plus.

Work from your home in Germany, our amazing office in Nürnberg, or somewhere in between. You choose how you work at Paessler.
Paessler has been in the market for 20 years. We are focused on long-term goals and are currently comprised of 300 employees. While we are based in Nürnberg (Germany), our main product PRTG is used by big and small companies from all around the globe.
Here at Paessler we are passionate about software and care about the people who build it. These people build PRTG, a network, cloud and IoT monitoring software product that is used and trusted by more than 500,000 users daily.
With you as a committed and long-term team player, we're looking to strengthen the team responsible for creating PRTG's new user interface with modern web technologies.