SAP Plant Maintenance (PM) Functional Consultant

• Establish and maintain strong service relationships with customers, ensuring clear communication and full alignment with service contracts, SLAs, and LTSA requirements.
• Plan, govern, and execute O&M activities in compliance with contractual obligations, safety regulations, and applicable standards.
• Develop, own, and embed a strong safety culture across the Envision BESS Business Unit, ensuring safety leadership at all organizational levels.
• Identify, prioritize, and resolve issues impacting product and system performance; proactively define recovery plans and lead execution to restore normal operations.
• Lead internal and external root cause analysis and management of change activities, ensuring sustainable corrective and preventive actions.
• Provide site support leadership and coordinate subcontractors and service vendors to ensure effective and compliant maintenance execution.
• Oversee the planning and execution of preventive and predictive maintenance activities in collaboration with regional service teams.
• Manage on-site spare parts and spare unit inventories, ensuring availability, cost control, and timely replenishment.
• Monitor and govern subcontractor performance, ensuring compliance with OEM requirements, contractual obligations, and warranty conditions.
• Own O&M budgets and drive cost efficiency while maintaining the highest standards of safety, reliability, and service quality.
• Promote operational excellence and best practices across the organization, driving standardization and continuous improvement.
• Ensure all maintenance activities are properly planned, executed, and documented within CMMS systems, with strong data quality and governance.
• Monitor, analyze, and drive achievement of service KPIs and SLA commitments across all operational sites.
• Lead escalation management for critical incidents, operational risks, and customer-impacting events.
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• Bachelor's degree or higher in Engineering, Operations Management, or a related technical discipline.
• Minimum of 12 years' experience in operations, maintenance, or service delivery roles, including senior management or director-level leadership experience.
• Proven ability to lead and manage large, multi-disciplinary teams in complex, multi-site operational environments.
• Strong expertise in asset management, maintenance strategies, and O&M best practices across the asset lifecycle.
• Demonstrated experience in the implementation, governance, and optimization of CMMS/EAM systems.
• Solid technical knowledge of electrical equipment and systems, including AC/DC systems, low- and medium-voltage infrastructure, power conversion systems (PCS), and battery energy storage systems (BESS).
• Experience in customer-facing service delivery roles, including contract management, customer support, and handling critical operational situations.
• Background in industrial, energy, infrastructure, or other large-scale technical operations environments.
• Working knowledge of industry frameworks and standards such as ITIL, ISO 55000, ISO 20000, or equivalent.
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