Line Support Engineer

Provide 1st and 2nd line support to end users, both remotely and on-site.Manage and resolve hardware, software, and network issues.Support Office 365, Exchange, and on-premise systems.Respond to and resolve tickets using the companys helpdesk system.Install, configure, and maintain IT equipment.Escalate complex issues to senior engineers as required.Maintain excellent communication with users, keeping them informed throughout the support process.Skills & Experience, 2nd Line Support Engineer Hybrid - Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. The Role You will be responsible for providing 2nd line remote..., A global law firm in Manchester is seeking a Desktop Support Analyst / 2nd Line Support Analyst for a permanent role. The successful candidate will provide professional technology support, addressing incidents and requests while ensuring accurate logging in ITSM software...., ### How you'll fit in to the big picture The role involves handling user queries, IT issues, and requests by ensuring they are accurately logged in the ITSM tool and progressed in line with Service Level Agreements (SLAs). Each ticket must be validated and triaged for..., IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation..., A leading technology support firm in Manchester is seeking a 2nd Line IT Support Engineer to provide expert assistance for complex IT issues. The role involves resolving desktop, server, and network challenges across various environments. The ideal candidate will have prior...

Proven experience in a 1st/2nd line IT support or helpdesk role.Strong troubleshooting skills and ability to resolve issues efficiently.Experience with Office 365, Exchange, and on-premise environments.Confident with hardware installation, maintenance, and problem resolution.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Benefits, HR & Payroll 2nd Line Help Desk Support Consultant HR & Payroll 2nd Line Help Desk Spport Consultant Type: commercialFirm: CommercialSalary: £36 - 38,000Location: Manchester Our client has an exciting opportunity for an enthusiastic and highly motivated individual to...

We're Hiring - Technical Support Advisor 2nd Line IT Salary - up to £33,000 (DOE) Location - Manchester * Generous Holidays:Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. * Give Back:Enjoy paid volunteering days to support causes you...

Hamilton Barnes Associates Limited Ready to lead a high-performing sales development team driving digital transformation? Join a leading provider of intelligent managed services and secure communication solutions, empowering organisations to modernise and connect through innovative technology. The..., A reputable technology service provider is seeking a 1st/2nd Line Technical Support Engineer in Manchester. This exciting role offers the chance to grow and develop skills in a supportive environment. Responsibilities include providing technical support, and the opportunity..., A global logistics company in Manchester is looking for a candidate to provide first-line support across all equipment. The role emphasizes maintaining product flow, meeting KPI targets, and ensuring a safe working environment. Ideal candidates should have basic key-skills..., A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first contact for customers addressing network issues. This role focuses on basic troubleshooting across LAN, WLAN, and VoIP services, with opportunities to develop technical... © 2026, Jobsora.com