CONFIGURATION MANAGER

Start date: Negotiable Clearance: NATO Secret/SC/DV Location: Northwood, UKExperienceFive years of experience as an ITIL Configuration ManagerITIL4 Foundation CertificationPractical experience in the usage of service management tools for Change and Configuration ManagementComprehensive experience in identifying performance levels, analysing breaches, development of Service Improvement PlansHave significant experience working (minimum 2 years) with confederated CMDB structures (i.e. unified and consolidated CMDB build from different data-sources) and using automated asset discovery toolsExperience in the operation and management of Change Advisory BoardsExpertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility softwareKnowledge of the operation and control of all equipment within an IT network infrastructure to include data backup and restore, production of network performance statistics, provision of network diagnostic information, and site surveysDesirableBachelor's degree in Computer Science, Software Engineering or related disciplineCMII (Configuration Management II)CMPIC certificationPRINCE2 or PMP (change governance)ITIL 4 Specialist: Plan, Implement, and Control CertificationITIL 4 Practitioner: Change Enablement TrainingKnowledge and experience of working with NCI AgencyKnowledge and experience of using NCIA Configuration Management tools (LAN Sweeper and Microsoft Endpoint Configuration Manager) and ITSM tool including BI ReportsKnowledge and experience of working within a CIS Support UnitKnowledge and experience with agile implementation methodologyDutiesThe Incumbent is accountable for the Configuration Management process and is responsible for its execution. Configuration Management is closely linked to IT Change Management, which controls the changes to Configuration ItemsConfiguration Management (Planning, Identification, Control, Status Accounting Verification and Audit) for assigned Services, Systems and CIs, including software licence managementPlans and define Configuration Management purpose, scope, objectives, policies and procedures with the relevant organisational and technical considerationsIdentify the configuration structures for all infrastructure CIs, including their owners, their interrelationships and configuration documentationModify and maintain baseline reference documentation, records and drawingsDevelop, communicate and maintain up to date Configuration Management Standard Operating Procedures (SOP)Develop and maintain Configuration Management PlanDay-to-day Configuration Management activities in compliance with the established Configuration Management Plan. These activities to include: Update and/or oversee updating of, the CMDB as the unique source of all assets (e.g. services, applications, and hardware infrastructure), all Configuration Items and their relationshipsPerform configuration control, configuration status accounting, and configuration audit tasksEnsure that impact and scope of proposed changes (RfCs) in terms of related Configuration Items are known prior to changes being authorised, that all Configuration Items in scope of a change are fully controlled, and that all changes to the ICT environment are recorded, adequately documented, and reflected accurately in the CMDBEnsure that only authorised and identifiable CIs are accepted and recorded in the CMDB and that these are managed for their entire lifecycle from receipt to disposalEnsures that no CI is added, modified, replaced or removed without appropriate controlling documentation (an approved Change Request and updated specification, where appropriate)Update CMDB within 5 days of change approvalKeep up to date record (Log) of CMDB changes the decisionsDeputizes for CSU NWD Change Manager. Actions Change Management functions and responsibilities when requiredPlan, Schedule, Organise and Perform monthly CMDB/ CIs Audits for up to 10% of total CMDB plus re-audit rectification of deficiencies from previous last Audits to ensure 100% audit in a yearOversight of local application portfolio (AFPL). Maintain the Approved Fielded Product List (AFPL). Liaise with other stakeholders in order to renew software licences in accordance with extant customer agreementsProvide management reports, impact analysis reports, and configurations status reports on a regular basis and on the request within 2 working days from the request. Provision of full CMDB Audit report of CIs by 1 Feb. Provide reports for all current and historical data for each CI throughout its lifecycleLiaise with NCI Agency CIS Configuration Control Board (CCB) for bi-directional information exchange on approved RfCs/CCPsSupport Service Transition (site surveys, project inputs, release planning)Act as a local IKM officer for CSU NorthwoodSetup and control Local access for NS EDMS/NIP and on NR SharePoint sitesSupport the implementation of the Data Management aspects of the Information, Knowledge and Data Management Strategy and related planActs as the primary interface for the data management and supports local SharePoint sitesTrain and advice CSU staff on NCIA IKM practicesDevelop, maintain and optimise CSU NWD's site collectionSupervise the content management workspaces and team sites#J-18808-Ljbffr Similar jobs, OverviewAs a Configuration Management Engineering Technician, you'll play a key role in supporting major new ship-build projects-helping ensure that every vessel is designed, built, and supported with absolute accuracy. 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£97,500

MERITUS are recruiting for a Configuration Manager to join our client on an initial 6 month contract to support against upcoming defence projects in Stevenage.CONFIGURATION MANAGER - INSIDE IR35 - £50 PER HOUR - STEVENAGE, HYBRID - 6 MONTHS - UNDERGO SC CLEARANCE - SINGLE...

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