IT Support Engineer

Purpose The IT Support Engineer provides support and management of all Server, Network and Telephony Infrastructure, Desktop PC's and Mobile Devices within the Company. Key Responsibilities:

• Responsible for 2nd and 3rd line technical support of all Microsoft Windows servers, Unix Servers, network infrastructure and telephony systems within all the UK Group businesses, currently comprising of five successful nationwide businesses.
• Work closely with the IT Systems Engineer on infrastructure and server support issues arising, giving assistance when required.
• Work out of hours to implement major system releases as needed, as well as being part of 24x7 'on call' support rota for approximately one week in three for emergency support calls on all systems and infrastructure.

• Thorough knowledge of Microsoft Windows Server and Microsoft SQL Server
• Strong knowledge of networking
• Experience of working with Microsoft Exchange Server, Informix Dynamic Server, Microsoft Systems Center (SCOM, SCCM, SCSM, Orchestrator), Microsoft HyperV, Firewalls and VM Ware

Adhere to Conduct Rules

· Act with integrity

· Act with due care, skill and diligence

· Be open and co-operative with the FCA, the PRA and other regulators

· Pay due regard to the interests of customers and treat them fairly

· Observe proper standards of market conduct

Personal Qualities

• Strong IT literacy
• Excellent communication skills
• A logical and analytical mind
• Organised and pay attention to detail
• Be able to work to deadlines
• Understanding the functionality of databases.
• Problem solving skills

• £35,000 to £40,000 with some flexibility +
• Bonus Scheme
• Holidays 25 + 8/9 Bank Holidays
• Paid days Birthday Holiday Day
• Business Casual Dress Code
• Life Assurance
• Pension Scheme - matched - up to 5%.
• Salary Sacrifice Benefits: Holiday Trading, Pension
• Car Parking on site
• Early finish Friday
• Charity / Social events such as outdoor activities
• Sponsorship of relevant Further Education - subject to a successful application process
• Proven track record of internal promotion
• Discounted Metrocard scheme (Leeds only)
• City Centre Location
• Private Health Insurance