Technical Operations Analyst

Support the pensions administration business change programme by producing clear business and system requirements, process maps and, where relevant, test plans.

• Identify, manage and help deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.
• Provide and lead on the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes and new responsibilities.
• Be an interface between the business and Systems, translating business requirements into functional specifications. Collaborate closely with developers to implement the requirements, and work with Systems and the business to ensure the testing of the solution is robust and thorough, prior to release.
• Pro-actively identify improvement opportunities (proactive and reactive).
• Ability to analyse and synthesise business requirements, including recognising patterns in data and conceptualising processes.
• Support system conversions, upgrades, and enhancements.
• Prepare clear and timely management information, reporting to relevant stakeholders as appropriate.
• Develop and manage all aspects of acquiring and documenting business requirements from planning, resources, documenting, approvals, risks and issues.
• Develop and manage operational process changes, including new processes, measurement & reporting, and continuous improvements.
• Provide status reporting regarding change project milestones, deliverables, dependencies, risks and issues, communicating across stakeholders.
• Understand interdependencies between technology, operations, client and business needs.
• Comply with LPPAs Data Protection and Information Security policies and any relevant GDPR legislation., Location: PR1 0AA, Preston, Lancashire, Lancashire, North West, UKTechnical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and..., Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across People, Process, and...

A proactive, self-motivated manager who can work independently with minimal supervision, manage a high personal workload with multiple deadlines and continually strive for improvements in quality, efficiency and presentation.

• Must have a proven track record for managing, coaching and developing a team of business analysts.
• Must have exceptional people management skills.
• Must have management experience of working in a business analysis role and demonstrate the successful delivery of large projects as well as day-to-day operational requests from the business.
• Highly developed problem-solving and analytical thinker is essential with the ability to present reasoned and convincing arguments to support and/or challenge a proposal.
• Excellent level of numerical, analytical, ICT, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.
• Proficiency in MS Office (MS Word, Excel, PowerPoint).
• Knowledge of Microsoft Visio is essential.
• Effective communication skills.

Nice to have:

• Experience of working in Pension Administration would be desirable, although not essential.
• Knowledge of working in the public sector is preferred but not essential.

Working with and upholding our values:

• Working together
• Committed to excellence
• Doing the right thing
• Forward thinking Similar jobs

Competitive salary £55k £65k DOE & inclusion in Annual Bonus scheme

• 25 days holiday, plus bank holidays and 2 additional concessionary days and day for your Birthday, with the ability to buy and sell leave
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
• Access to Health or Dental Plan
• Access to our Enhanced Employee Assistance Programme for when you or your family might need some support
• Access to our bespoke Reward Discount Scheme Your Perk Site
• Opportunities to attend Wellbeing webinars and social events
• Daily free fruit and snacks available to you in our office
• Free Car Parking in Preston City Centre, Job Description Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across... © 2025, Jobsora.com

Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UKs leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them., Company Description Transworld Business Advisors is a global leader in mergers and acquisitions, business brokerage, and helping small and medium sized owner managed businesses through a transaction process. We are now looking for experienced and self-driven leaders who...