Technical Support Engineer

PHL UK Ltd
South Warnborough, United Kingdom
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 46K

Job location

South Warnborough, United Kingdom

Tech stack

Error Codes
Software Engineering

Job description

You'll be the go-to person when engineers need help - whether it's fault-finding, reading wiring diagrams, or fixing software issues. You'll also help organise jobs for the engineers out in the field.

What You'll Be Doing:

  • Help engineers over the phone, by email, or in person when they need technical advice.
  • Support with error codes, wiring diagrams, and service software.
  • Work with the Workshop Manager to spot common faults and recommend training or fixes.
  • Speak with manufacturers when extra support is needed.
  • Sometimes visit customer sites if there's a serious technical problem.

Requirements

Do you have a valid Driving Licence license?, Do you have experience in Technical support?, We're looking for a practical, experienced Technical Support Engineer to support our team of forklift engineers. This job is ideal for someone who has worked as a forklift engineer before but wants to move away from full-time hands-on work, while still staying involved in the technical side of things.

Benefits & conditions

Competitive salary

-Attractive company pension scheme

-Sick pay

-20 holidays plus bank holidays

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