Data and Systems Administrator

Location: Twinwoods Road, Clapham, Bedfordshire MK41 6HL Salary: £13,100.00 per annum plus excellent benefits Schedule: 20 hours per week across Monday - Friday (between office hours, flexible and can be discussed at interview)

Ready to impact a better future? As a Data and Systems Administrator in our J&I team, you will support workforce planning, data management, and reporting at Yarl's Wood IRC. The role is key to ensuring accurate workforce data, supporting operational decision-making, and maintaining contractual compliance, while promoting a safe, respectful, and professional working environment.

What you'll do as a Data and Systems Administrator

• Maintain and manage the Time2Work workforce management system, ensuring accuracy of staff schedules, attendance, absence, and overtime data.
• Produce regular workforce and performance reports (weekly, bi-weekly, and monthly).
• Develop staffing forecasts aligned to operational needs and KPI targets.
• Ensure data integrity and compliance with organisational policies.
• Liaise with HR, Operations, and Finance teams to support workforce planning and performance.
• Troubleshoot system issues and provide guidance to managers and staff on system usage.

Strong IT skills, including Microsoft Excel, Word, and PowerPoint.

• Excellent data analysis skills with high attention to detail.
• Ability to interpret workforce data and forecast trends.
• Strong communication skills for presenting reports and insights.
• Experience with workforce management systems is desirable.
• Power BI experience is an advantage., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.