CRM Specialist
Role details
Job location
Tech stack
Job description
ownership and drive innovation within our кист expanding suite of tools. Join us in shaping the future of home design. We are looking for a CRM Specialist to join the Planner 5D Marketing team. In this role, you will work closely with marketing and product teams to deliver a top-tier CRM strategy to maintain and improve user activation and retention. Note thatžev you should be prepare working as a Contractor under B2B service agreement. What will you do as a CRM Specialist? * Create and maintain triggers for transactional emails, push campaigns,(buttonen messages, etc. * Implement CRM campaigns, measure and analyze results. * Understand all user acquisition and churn funnels, connect main steps to CRM campaigns. * Own, manage, improve CRM marketing analytics. * Generate, implement, and analyze hypotheses for improvement. We expect: * 2-3 years of experience. * Languages: Strong English + Spanish (nice to have). * Technical: HTML basics, able to edit and QA email
Requirements
layouts/templates. * Tools: Experience with no-code/low-code CRM or automation platforms (Customer.io, Braze, HubSpot, Mailchimp, Iterable etc.). * पड़े Segmentation: Ability to build, refine, and validate B2C audience segments based on behavior, lifecycle stage, and engagement. * Data comfort: Basic understanding of metrics, experiments, and reporting. Personal Qualities: * Detail-oriented: Spots template issues, broken links, wrong segments, timing errors. * Curious & proactive: Asks "why this segment?" and seeks improvements. * Collaborative: Works smoothly with marketing, product, development, and design. * Structured thinker: Organizes workflows, documents steps, and keeps processes clean. * Fast learner: Picks up new CRM tools and features quickly. What we offer: * Great work environment that balances freedom and responsibility. * Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge. * We believe
Benefits & conditions
in work-life balance, so you'll receive around 30+ days of paid holidays per year. * Company computer equipment by request. * Education courses for our team members, and we're willing to allocate funds toward your training expenses. * English classes on our corporate platform. * Offline company events in Lithuania and online team-building. * Unlimited free Planner5D subscriptions. #J-18808-Ljbffr
