Technology Transformation Manager
Role details
Job location
Tech stack
Job description
As a Technology Transformation Manager at Infosys Consulting, you will help our clients navigate complex change by shaping and delivering next-generation technology transformations. Embedded in our Technology Transformation Practice-and specifically within the Execution & Value Realization team-you will combine strategic thinking with hands-on delivery expertise to drive measurable outcomes across large enterprise programs. Working in a highly collaborative, international environment with a high degree of technical complexity, you will guide clients from vision to execution while ensuring tangible business value is realized. This role is ideal for consultants who excel in dynamic environments and are passionate about transforming how organizations operate and scale in the digital age.
Key Competencies and Responsibilities
- Coordinate and manage large-scale IT transformation programs across complex, multinational environments.
- Drive execution excellence within the Execution & Value Realization subgroup, ensuring measurable outcomes and value generation.
- Provide deep technical leadership in one or more domains: Cloud & Infrastructure, Cyber Security & Resilience, Digital Operations, ITSM, SIAM, ServiceNow, Data & Analytics.
- Design and implement IT Operating Models, governance structures, and cross-functional delivery frameworks.
- Identify automation and optimization opportunities and translate them into IT business cases with clear ROI
- Demonstrate thought leadership across the strategy-to-delivery lifecycle, influencing stakeholders and shaping transformation roadmaps.
- Assess value potential, cost drivers, and performance metrics of IT transformations; develop KPIs, value frameworks, and benefit realization plans.
- Work closely with offshore and nearshore teams to ensure efficiency, delivery quality, and proper knowledge transfer.
- Collaborate with enterprise platform teams (e.g., ServiceNow, Adobe, Salesforce, SAP) to drive end-to-end transformation outcomes.
- Engage with senior client stakeholders and act as a trusted advisor throughout the transformation journey.
Requirements
- Minimum of 7 years of experience in IT consulting with a proven track record in technology transformation initiatives.
- Strong understanding of enterprise technology landscapes and architecture concepts.
- Hands-on experience with Agile and/or Scaled Agile frameworks.
- Demonstrated ability to design IT Operating Models and governance structures.
- Strong analytical capabilities in evaluating automation potential, optimization levers, and IT business cases
- Operational experience in integration of AI usecases to optimize business / it processes (utilizing ML, GenAI and LLMs)
- Experience collaborating with distributed delivery models, including offshore and nearshore teams.
- Excellent leadership, team management, and stakeholder communication skills.
- High level of proficiency in English
- Bachelor's or master's degree in computer science, Information Systems, Engineering, Business, or a related field.
Qualifications Preferred
- Experience with enterprise platforms such as ServiceNow, Adobe Experience Cloud, Salesforce, and SAP from a transformation and integration perspective.
- Experience on Mergers Acquisitions respectively Carve Out scenarios
- Background in defining value-realization frameworks, cost models, or mid-/long-term technology investment strategies.
- Certifications in Agile, SAFe, ITIL, or cloud/security technologies.
- KPI / SLA definition and monitoring
- Proven experience in advisory roles involving senior client stakeholders or C-level audiences.
- Experience in shaping large-scale, multi-year transformation roadmaps.
- Prior involvement in transformation programs using hybrid delivery models (onsite/offshore/nearshore).